Extra charge

Shipping for physical tools:

Where do our tools ship from?

We have established partnerships with European suppliers, particularly in Germany and Spain, who are responsible for assembling and quality checking the tools before sending them. We work with renowned providers such as Colissimo, DHL, GLS, etc., to ensure reliable delivery.

What are the shipping times?

Typically, orders are shipped within 72 hours. Average delivery times vary between 2 and 10 working days, depending on the country of destination and the type of tool ordered.

Track your order

You will receive a shipping confirmation email with a tracking link as soon as your order leaves our warehouse. You will be able to follow the status of your order in real time and know the approximate delivery date.

Questions and assistance

For any questions regarding the shipping of your physical tools, do not hesitate to consult our FAQ or contact us via our dedicated form. Our team is always available to help you.

Shipping for digital products:

What do we mean by digital products?

By digital products, we designate all products delivered in dematerialized form, such as :

• Software (downloadable or accessible online)
• Databases
• Documents (e-books, guides, manuel, etc.)
• Archives (compressed files, pictures, etc.)
• Software packages (bringing together several software)

Instant email reception

As soon as you finalize your purchase of digital products, You will receive an email with download links and instructions to access your products. In general, delivery is instant, but may take up to 24 hours in case of computer maintenance. There is no physical shipping.

Check your inbox and SPAM folder

Make sure to check your inbox carefully, including SPAM folder, so you don't miss the email containing your digital products. If you still can't find the email, do not hesitate to contact us via our dedicated form.

FAQ & Support

For any questions regarding the shipping of your digital products, Do not hesitate to consult our FAQ or contact us via our dedicated form. Our team is always available to help you.

For any other questions, consult our FAQ section.